Zdior Spa
! We strive to provide a relaxing and professional experience for all our clients. By booking an appointment or using our services, you agree to the following Terms and Conditions:
1. Appointments and Cancellations
- We recommend booking appointments in advance to secure your preferred time.
- A valid credit card may be required to hold an appointment.
- Cancellations or rescheduling requests must be made at least 24 hours in advance to avoid a cancellation fee.
- No-shows and last-minute cancellations may be subject to a $25 Flat Fee charge.
2. Late Arrivals
- If you arrive late, your service may be shortened to accommodate the next scheduled client.
- If you are more than 15 minutes late, we may have to reschedule your appointment, and a cancellation fee may apply.
3. Health and Safety
- Clients must inform our staff of any medical conditions, skin sensitivities, allergies, or recent treatments that may affect the service.
- We reserve the right to refuse service to anyone with a contagious condition, open wounds, or any contraindications to waxing treatments.
- For best results, we recommend clients exfoliate and avoid using lotions or oils on the area to be waxed before their appointment.
4. Minors and Age Restrictions
- Clients must be 18 years or older to receive waxing services unless accompanied by a parent or legal guardian who provides written consent.
- Some services may not be available to minors due to safety and sensitivity concerns.
5. Payment and Gratuities
- We accept cash, major credit/debit cards. No Check
- Prices are subject to change without prior notice.
- Gratuities are appreciated but not mandatory.
6. Refunds and Satisfaction Policy
- Due to the nature of our services, all sales are final, and refunds are not provided.
- If you are dissatisfied with a service, please notify us within 24 hours, and we will work to resolve the issue appropriately.
7. Gift Cards and Promotions
- Gift cards are non-refundable and cannot be exchanged for cash.
- Promotional discounts and offers cannot be combined unless stated otherwise.
- Expired promotions and gift cards cannot be honored.
8. Personal Belongings
- We are not responsible for lost, stolen, or damaged personal belongings.
- Please keep valuable items with you at all times.
9. Right to Refuse Service
- We reserve the right to refuse service to anyone for inappropriate behavior, hygiene concerns, or failure to adhere to these Terms and Conditions.
- Harassment of any kind toward our staff or clients will not be tolerated and may result in being banned from our services.
10. Privacy Policy
- Client information is confidential and used solely for booking and service-related purposes.
- We do not sell or share personal information with third parties without consent.
11. Changes to Terms and Conditions
- These Terms and Conditions are subject to change at any time without prior notice.
- Continued use of our services implies acceptance of any updated terms.
For any questions or concerns, please contact us at Skincare@zdiorspa.com
Thank you for choosing Zdiorspa. We look forward to serving you!